If you wish to cancel your order after it has been placed, please call 1-609-608-6000. We have the ability to cancel an order up to 20 minutes after it’s been placed.
Return a Product
Please note: Items must be returned within 30 days of the ship date.
If you are planning to return products from multiple orders, please send them in separate shipments. Each return shipment must only contain items that were purchased in the same original order.
We are unable to process returns that do not meet these guidelines. Failure to follow these guidelines may result in your package being returned to you or you may be charged a restocking fee of up to 25% of the original order.
To complete a return:
Fill in the back of the packing slip included in your shipment, including the reason for your return. If you no longer have the original packing slip, please include the following information with your shipment:
Order Number
Items being returned (item number, name, and quantity being returned).
The reason for your return.
Your contact information (full name, address, and phone number/email).
Pack the products securely in a sturdy package and include the information above.
Return the package to:
Sunny Naturals Products
Attn: Returns Department 8486 Gallup ct, Rancho Cucamonga, CA 91739
Return package using your preferred shipping carrier. We recommend using insured/trackable mail for these types of returns, as we cannot be responsible for items that do not make it back to our warehouse.
For your convenience, the following are links to a few popular shipping carrier’s websites, which provide instructions on how to use their Online Label Services:
USPS
UPS
FedEx
DHL
Allow 2-3 weeks for your return to process, although, they usually do not take that long. You will receive an email confirming your refund. We reserve the right to change our return policy at any time. We will always do our best to make our customers happy by striving to handle and process returns fairly and reasonably.
